Support tickets at 2am, churned trial users nobody replied to —
handled before you wake.
Helmwatch is the always-on back office for one-person SaaS shops. It sends tier-1 replies in your voice, fires save-flows at the trial users about to churn, and triages incidents + outage comms — so MRR keeps growing while you don't.
- 01Tier-1 replies go out in your voice before you wake
- 02Incidents get triaged before they page you
- 03Stripe + Linear close the auto-invoice loop
Magic-link signup takes you into the dashboard to connect tools and begin setup. Practice continues at $149/month after the trial.
Three steps, then you go to bed.
Helmwatch is configured in an afternoon and then keeps a solo consultancy running on the nights you don't — incident triage, invoicing, follow-ups, replies and daily status, all on autopilot.
Late-night pings, on-call incidents, the cross-stack 2am spikes that drag you out of bed — Helmwatch keeps a continuous watch on PagerDuty, Better Stack, Stripe, Linear and Slack. Gmail stays read-only and is checked on demand in Replies for visible client-thread context, so drafts reach your morning queue instead of your phone.
Overdue invoices nobody chases, late invoices dragging cashflow, week-end follow-ups you forget — Stripe and Linear close the auto-invoice loop and Helmwatch drafts each chase in your voice, queued for your one-click review.
Before you wake, the night’s incidents, drafted invoices, queued follow-ups and replies are already summarised — your morning review queue lands in Slack and email so you walk into the day already triaged.
Practice is the clear place to start.
Practice starts with a free 14-day trial: no card, no automatic charge, and no automatic renewal. A separate signed-in upgrade confirms the $149/month recurring plan, with the provider cancellation path shown before payment.
A lighter 14-day preview for a single stack.
no card, no auto-renew
- 14-day watch on a single stack
- 1 retainer template, email drafting only
- Drafts queued in Slack + email for review
- Voice training from up to 3 example emails
- Daily status post to your inbox
For a solo consultancy or indie shop ready to go on autopilot after a no-card trial.
14-day trial · no card · no automatic renewal
- Active watch on 1 stack, 24/7
- Full job set: incidents, invoices, follow-ups, replies, daily status
- 1 connected user — ya, that’s you
- Voice + policy trained from 3 sample emails and 1 retainer
- Morning review queue in Slack + email
- Auto-send threshold you set, with audit trail
For a small consultancy running multi-stack, multi-client work.
monthly review call included
- Multi-stack watch — PagerDuty, Better Stack, Stripe, Linear, Gmail, Slack
- Team Slack channels + per-client escalation policy
- Custom escalation + auto-send policy per client
- Monthly review call + on-call Slack channel with the team
- Priority routing on incident triage
- SLA-aware invoicing across retainers and change orders
All plans ship voice + policy training, the morning review queue, and Helmwatch-hosted OAuth — no Zapier maintenance, no extra bills.